Mother banned from EVERY Asda in Britain after 'shoplifting'
Mother-of-five, 31, is banned fr
Mother-of-five, 31, is banned from EVERY Asda in Britain after being accused of shoplifting when her scan-as-you-go machine missed £16 of her shopping
- Beth Robinson believes the scan-as-you-go machine she was using didn't work
- She was reprimanded after doing a shop at the chain's Burringham Road store
- Mrs Robinson used the scan-as-you-go device to meet her strict budget of £45
- She said it didn't work and she could face trespassing charges if she visits ASDA
A mother-of-five says she has been treated like a 'common criminal' after being banned from all Asda stores in the country.
Beth Robinson, 31, believes the scan-as-you-go machine she was using didn't pick up a handful of items in her shopping - some of which cost as little as 70p.
She was reprimanded after doing a family shop at the chain's Burringham Road store in Scunthorpe, Lincolnshire.
Mrs Robinson used the scan-as-you-go device to meet her strict budget of £45 - but once she had paid, she received an unpleasant surprise.
Mrs Robinson said: 'A security guard approached me outside the shop just after I had finished and said I needed to come back inside because there was discrepancies with the shopping.
Beth Robinson from Scunthorpe, Lincolnshire, who has been excluded from all Asda stores across the UK
'They re-scanned all of my shopping and found it had missed £16 of items off. One of them was an £8 tub of baby formula for my seven-month-old son, who was with me at the time.
'The others were very cheap Savers items like 70p ham and crisps for my children.'
Mrs Robinson, who is currently on maternity leave, insists the scanner beeped for every item she placed in her trolley and she has never stolen in her life.
Mrs Robinson said: 'Why would I steal from there? I do three shops there a week, spending about £100 to £150 each week.
'I've spent so much money there over the years - why would I start stealing 70p items?
Mrs Robinson, who is currently on maternity leave, insists the scanner beeped for every item she placed in her trolley and she has never stolen in her life
'The staff said they could understand if I had stolen the items out of desperation, as it wasn't bottles of wine that people usually steal, but I honestly believed every item had been scanned.
'I was being treated like a common criminal. I told them to watch the CCTV and see for themselves that I scanned every item.'
However, Mrs Robinson says that no one did, and she was asked to sign an exclusion order which bans her from all Asda stores for a year.
If she does enter any store, she will be trespassing and liable for eviction.
Mrs Robinson said: 'It really shook me up. I tried telling them there must be a problem with the scanner but they said it would have frozen if it had.
'I knew I didn't have enough money for all of the items, so I had to return some of them to buy the baby formula milk.
Mrs Robinson was reprimanded after doing a family shop at the chain's Burringham Road store in Scunthorpe, Lincolnshire (pictured)
'I go to that Scunthorpe Asda all the time - we use it for Christmas presents and school uniforms for the kids, and we're all registered at the opticians there. Now I will have to go somewhere else.'
Mrs Robinson said she and her husband Dale had contacted the store several times to complain about the ban, and Mr Robinson admits that he became angry and frustrated during the calls.
A spokesperson for Asda said: 'We always want to provide a welcoming environment for our customers and asking someone not to visit our stores is always an absolute last resort.
'Whilst the customer did understand why we had to make this difficult decision and we're more than happy to discuss the situation with her further, we'd like to remind the customer and her partner that we cannot tolerate shoplifting or any form of abusive or threatening behaviour towards our colleagues.'